Assistant Manager – CRM

From 4 to 6 year(s) of experience
₹ 4,00,000 - 5,00,000 P.A.

Job Description

Roles and Responsibilities:


  • Local Candidates are preferred
  • Liasoning with the Customers.
  • Independently handling the entire process of transfer of Plots, Flats to the customers with allied activities like NOC, Registry etc.
  • Execution of agreements with the customers like Flat Buyer Agreements, Plot Buyer Agreement etc.
  • Reconciliation of customer accounts, Demand letters, Payment follow ups with the customers & grievance management.
  • Daily, weekly, monthly collection Reports, preparation of MIS & presentation to the management.
  • Interacting with customers through e-mail, phones, letters etc. at various stages.
  • Interaction with other departments for resolving customer related matters.

Desired Candidate Profile:

  1. Ability to build relationships and quickly develop trust.
  2. Highly motivated and results oriented.
  3. Strong presentation, communication, organization, multitasking, time management skills.
  4. Familiarity to Gurgaon shall be an added advantage.




Role:Customer Success Associate

Salary: 4,00,000 - 5,00,000 P.A.

Industry:Real Estate

Functional Area:Customer Success, Service & Operations

Role Category:Customer Success

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Any Graduate

Company Profile

Alpha Corp Development Private Limited

Alpha Corp Development Private Limited is one of the fastest growing professional companies in the Indian real estate industry, with developments in over twelve cities across the country encompassing an area of more than 40 million square feet under construction. The core team at Alpha Corp has a proven track record for excellence spanning more than 25 years, and is widely recognised for pioneering best global practices, transparency, a value-driven approach, customer centricity and reliability in the real estate industry. In fact, Alpha Corp was the First Real Estate Company to establish an Asset Management model of development in India, in line with contemporary global practices. Alpha Corp has played a pioneering role in establishing new levels of professionalism in the real estate industry ” this was largely achieved by attracting the best talent and building teams of highly motivated people who dramatically changed mindsets and customer service norms in the real estate business. Due to long-standing reputation, professional management team and global asset management model of development, Morgan Stanley Real Estate, a division of global financial major, Morgan Stanley chose to participate in the equity of Alpha Corp to the extent of Rs 300 crores.

Company Info
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Contact Company:Alpha Corp Development Private Limited

Address:Tower-A,6th Floor,Golf View Corporate Tower,Golf C, GURGAON, Haryana, India

Reference Id:ACDPL/Meerut/CRM